COVID-19 Update: Filing date moved. Additional extensions available until October 15th.

Terms & Policy


This Privacy and Use Policy (“Policy”) describes our current policies regarding collection, use, distribution and protection of personal information you share with us on our (the “Site”). This Policy does not apply to information collected by or provided to us other than through the Site.

This Site is owned by and its respective subsidiaries and affiliates (collectively, “We” or “Us”). This Policy is intended to advise you with respect to content on the Site, as well as help You understand what information We collect through the Site and how We collect it, use it, share it, and protect it. By accessing the Site, you agree to comply with and be bound by this Policy and the terms and conditions provided herein. IF YOU DO NOT AGREE TO THIS POLICY, YOU ARE NOT AUTHORIZED TO USE THIS SITE OR THE CONTENT FOUND ON THIS SITE.

We may revise this Policy at any time. Any Policy revisions will be effective upon posting to the Site. You should review this Policy, each time you visit the Site, to inform yourself of any revisions. Your continued use of the Site will constitute your acceptance of the Policy as revised.


The Information We Collect:

  1. Personally Identifiable Information: You may voluntarily provide us with certain information via the Site that identifies you and your financial records (the “Personally Identifiable Information” or “PII”) including without limitation:
    • Name
    • Mailing address
    • E-mail address
    • Phone (or mobile) number
    • Date of birth or age
    • Social Security Number (SSN)
    • Credit/debit card number

  2. Non-Personally Identifiable Information: Non-personally identifiable information (the “Non-PII”) includes any information from which your identity is not readily ascertainable, and may include your internet protocol (or “IP”) address, browser, operating system, pages or content you access while visiting the Site and the date and time of such access. In addition to you voluntarily providing us Non-PII, Non-PII is automatically collected through the Site.

The Use of Cookies and Tracking Technology:

With your consent, we may collect information through the Site by way of cookies or other tracking technologies. Cookies and other tracking technologies are script files that facilitate the collection of Non-PII, such as the number of visitors to the Site, and how each visitor arrived at the Site. There are two types of cookies: (1) First-party cookies are created by the site you visited. The site is shown in the address bar. (2) Third-party cookies are created by other sites. These sites own some of the content, like ads or images, that you see on the webpage you visit.

The cookies we use are the following:

Use Category Types of Information Tracked
Facebook, Media Optimization Conversion data
Push, Messaging User Consent, Site Visitation
Bing, Media Optimization Conversion data
Google, Media Optimization Conversion data
Internal Tracking, Media Optimization Conversion Data
Bug fixing, UI troubleshooting Site navigation & experience

Disabling Cookies - You should be able to reject or block cookies or tracking technologies on the Site by adjusting your browser settings. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you elect to reject cookies and other tracking technologies, we may not be able to deliver certain information or services to you. Information about the procedure you are required to follow in order to disable cookies can also be found on at

How We Use the Information We Collect:

We will collect and use your personal information solely for fulfilling the purposes detailed below, unless we obtain your consent or as required by law. Upon notice to Us, you may discontinue use of the Site and revoke consent for the use or dissemination of your data or personal information. We may combine PII, Non-PII and information from external sources and use your information to do the following:

  1. Communicate with you;
  2. Provide you with our services, primarily securing extensions for your tax filing deadlines, and access to certain tools;
  3. Obtain your feedback on our Site and service offerings;
  4. Offer you additional related services;
  5. Statistically analyze user behavior and activity;
  6. Improve the Site or our marketing program

Google Analytics: Google Analytics is a web analysis service provided by Google that utilizes cookies and other data points to monitor web-traffic on the Site. We use Google Analytics to collect, track and examine data about the Site’s usage, spot trends, and monitor usability issues. We may run reports based on the data we collect and we may share the data with other Google services.

Google Adwords & Other Online Advertising companies: Google & Other online advertising companies may use the data collected to personalize and customize the advertisements that are served to you from its advertising network. The Site does not respond to Do Not Track Signals from your browser.

Who We Share Your Information With:

We may share or transfer information you provide to us or that we collect on the Site with other businesses that we acquire, are acquired by, or with which we merge or partner. In the course of doing business, we may share your information with third parties with whom we contract to support our activities, including maintaining and managing our end-user information. We may also determine we need to share your information with law enforcement to (a) comply with the law or with legal process, (b) protect and defend our rights and property, (c) protect against misuse or unauthorized use of the Site, (d) protect the personal safety or property of our users or the public, or (e) in the event of bankruptcy proceedings.

Retention of Your Information

We will only maintain PII for as long as necessary for the fulfilment of our services. Specifically, in the case of SSN and credit card information, we do not store your information longer then required. Rather, we merely pass it through to the IRS in the case of your SSN, and only retain it if there are errors in your submission. Even if your submission is not accepted after multiple attempts, we still destroy it after a specified period of days. In the case of your credit card information, we never store this data and can only access the last 4 digits of your card which is housed with our merchant provider.

We may retain your questions and feedback in order to improve the Site. Do not send us any information, ideas, suggestions, proposals or comments that you consider confidential or that you wish to be treated as confidential. If you no longer want us to use or retain the PII you provided to us, you may contact us at and request that we delete your PII from our records.

Third Party Privacy Practices.

The Site may contain links to websites owned by third parties and third party advertisements. This Policy applies only to the Site and its content, and our collection and use of information provided through the Site. Your use of third party sites and content may be governed by such third party’s terms of use or privacy policies. Please review any third-party privacy policies before providing Your information on any third-party site. We are not liable for or responsible for Your use of third party sites or Third Party Content.


We employ encryption and undertake other security measures to protect all information, including PII, from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. However, because no security measures are perfect or impenetrable, we cannot guarantee the security of information you submit to us.

Children’s Privacy

Because protecting the privacy of young children is especially important, we do not knowingly collect or maintain information from or about persons under 18 years of age. No part of our Site is structured to attract anyone under 18. If you are under 13, do not use or access the Site at any time or in any manner. If we learn that PII of persons under 13 has been collected on the Site without verified parental consent, we will take appropriate steps to delete this information.

International Users

The Site is hosted in the United States and is intended for U.S. tax-filers and users in the U.S only. It is not intended to solicit data or information from residents in other countries or regions of the world. If you are a consumer accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from U.S. laws, your continued use of the Site, which is governed by U.S. law and these terms, indicates your consent to transfer of your PII and other information to the U.S.


Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers' PII with third parties. These businesses are required to accept requests for disclosures of these policies from customers but are only required to honor one request per calendar year. Businesses have thirty (30) days to respond to each inquiry to the designated address. Each inquiring customer will receive an explanation of the categories of customer information shared and the names and addresses of any third-party businesses. In limited circumstances, customers' failure to submit requests in the manner specified will not require a response from the business.

If you are a California resident, you may request such information from us by sending a letter to the address listed below. In your letter, please provide your name, address and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that provide its third-party information sharing disclosures required by section 1798.83 of the California Civil Code.”

Contact Information and Opt Out Procedures

If You have any questions regarding PII or how we treat PII pursuant to this Policy, we encourage you to contact us at

If you no longer wish to use our Site and to revoke your consent to either our use of Cookies or the use of your personal information, please contact


By accessing the Site, you agree to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.

Use License:

Permission is granted to temporarily download one copy of the materials (information or software) on the Site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the Site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Intellectual Property

We own all right, title and interest in and to the Site and its proprietary content, including all intellectual property rights therein. We own all intellectual and proprietary rights in data and information that We aggregate. All rights not expressly granted to You herein are expressly reserved to Us and/or third parties.

Modification or use of proprietary content for any purpose other than as expressly permitted herein or on the Site is strictly prohibited. No right, title, or interest in any such content is transferred to You as a result of accessing it through the Site. Unless otherwise specified, you may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, link to or frame in another website, use on any other website, or transfer or sell any proprietary content obtained from the Site, without our written permission. The foregoing prohibition expressly includes, but is not limited to, the practices of “screen scraping” and “data mining.”

All trademarks, service marks, and logos (“Trademarks”) displayed on the Site, with or without attribution, are the registered and/or unregistered trademarks of Us or third parties. Nothing in or on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right in or to the Trademarks without our express written permission or the written permission of the applicable third party.

Accuracy of Information on Site; Disclaimer of Warranties

Please be advised that there are security, access availability, and other risks associated with using open networks such as the Internet. By accessing and using the Site, you expressly assume such risks. While We intend that content in or on the Site is accurate and reliable, errors and inaccuracies may occur. In addition, We may make changes, modifications, additions, deletions and improvements to the content provided herein at any time. Accordingly, We cannot and do not warrant:

  • the safety, reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of content on the Site;
  • freedom from human and machine errors, omissions, delays, interruptions or losses, including loss of data;
  • that the Site and its content is free of infection by viruses, worms, or other code that may harm your computer or system;
  • that access to the Site will be uninterrupted or error-free; or
  • that defects or inaccuracies will be corrected by a time certain.


Under no circumstances shall We or our officers, directors, agents, employees, sponsors, or partners be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages, whether based in contract, tort or otherwise, arising out of or relating in any way to your access or use of the Site or its content, even if We have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Site or its content is to stop using the Site and the content.


You will indemnify, defend and hold Us harmless against any claims brought by third parties against Us related to you, including but not limited to: your negligence or willful misconduct; your breach of these terms; your violation of any federal, state or local laws, rules or regulations including those governing privacy, security or data protection; or your use of the Site infringing any intellectual property or proprietary rights.


We may revise these terms of service for its website at any time without notice. By using this Site, you are agreeing to be bound by the then current version of this Policy and the terms of use.

Governing Law:

These terms and conditions are governed by and shall be construed in accordance with the laws of North Carolina and you irrevocably submit to the exclusive jurisdiction of the courts in that State for any dispute arising from or related to this Policy and your use of the Site.

Last Updated on March 25, 2018